Privacy Policy
Updated: October 6, 2026
Augusta Family Dentistry ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through www.augustafamilydentistry.com and through our text message, email, and online payment services, how we use it, and the choices you have.
Information we collect
Information you give us. Your name, phone number, email address, mailing address, date of birth, insurance details, appointment requests, and anything else you submit through our forms, online scheduling, patient portal, or payment pages.
Payment information. Payments are processed by a third-party payment processor. We do not store full card numbers on our website.
Information collected automatically. IP address, browser and device type, pages viewed, and referring pages, collected through cookies and similar technologies.
How we use your information
To schedule, confirm, and manage appointments
To respond to questions and requests
To send appointment reminders, billing notices, and other messages related to your care or account
To process payments
To operate, maintain, and improve our website and services
To comply with legal and regulatory obligations
How we share your information
We do not sell your personal information.
We share information only with service providers who help us run our practice, such as scheduling, patient communication, payment processing, and website hosting providers. They may use your information only to perform services for us and must keep it confidential. We may also disclose information when required by law or to protect the rights and safety of our patients, staff, or practice.
Text messaging (SMS) and mobile information
If you give us your mobile number and agree to receive text messages, we may text you about appointments, billing, and your account.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that deliver messages on our behalf.
Message frequency varies.
Message and data rates may apply.
Reply STOP to any message to opt out at any time.
Reply HELP for help, or contact us at (706) 736-5531 or office@augustafamilydentistry.com.
Consent to receive text messages is not a condition of receiving care. Our full messaging terms are in our Terms & Conditions.
Health information and HIPAA
As a dental practice, we are required by law to protect the privacy of your health information. How we use and disclose protected health information is described in our Notice of Privacy Practices, which is available at our office or by request. If this Privacy Policy and the Notice of Privacy Practices conflict regarding your health information, the Notice of Privacy Practices controls.
Please do not send sensitive health details through general website contact forms or unencrypted email.
Cookies and analytics
We use cookies and analytics tools to understand how visitors use our website. You can disable cookies in your browser settings, though some features may not work as intended.
Data security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You may ask to access, correct, or delete personal information we hold about you, subject to legal and recordkeeping requirements that apply to dental practices. You can opt out of text messages by replying STOP and out of marketing emails by using the unsubscribe link. To make a request, contact us using the details below.
Children's privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children online. Parents or guardians may provide information about a minor patient to arrange care.
Third-party links
Our website may link to sites we do not operate. We are not responsible for their content or privacy practices.
Changes to this policy
We may update this Privacy Policy from time to time. Changes are posted on this page with a new effective date.
Contact us
Augusta Family Dentistry
3502 Wheeler Road,
Augusta, GA 30909
Phone: (706) 736-5531
Email: office@augustafamilydentistry.com